AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |
Back to Blog
Easycloud insurance1/23/2024 ![]() Integrate Salesforce with your legacy third-party platforms using the powerful integration workflows of MuleSoft.ĭigital Insurance Platform and Health Cloud Analytics and integration: Work with Tableau to get insights on your portfolio analytics. ![]() Customer portal and service: Create brandable policyholder and broker mobile apps and portals with Experience Cloud.Use Marketing Cloud for orchestrated, personalized communications and campaigns to generate leads and new customers for your insurance business. Commerce and marketing: Use B2C Commerce Cloud for cart and checkout, bundling, scheduling and booking appointments, and more.In addition, you can use other customer-360 capabilities of Salesforce. If you offer commercial insurance, such as renters insurance, property and casualty insurance, or auto insurance, you can pair the Digital Insurance Platform with Financial Services Cloud to power your insurance-related processes and workflows. Let’s see the overall solution when you combine the platform with either cloud.ĭigital Insurance Platform and Financial Services Cloud You’ve already learned that you can use the Digital Insurance Platform with Financial Services Cloud and Health Cloud. Finally, Salesforce developers and admins at Cumulus spend far less time developing new insurance products and managing existing products, because their new internal apps make products easy to maintain. Innovation: With the Digital Insurance Platform no-code and low-code development capabilities along with many out-of-the-box services, Cumulus can respond to changes in the industry and bring innovations to market fast.They can also schedule and automate all policy changes, endorsements, and renewals. This includes straight-through processing of quotes. Automation: Now that Cumulus uses the Digital Insurance Platform, they see lots of opportunities for automation.They also receive personalized support from sales and customer service reps. They have access to a personalized portal where they can complete all insurance-related tasks. Customer-centric personalization: Customers enjoy personalized, customer-centric experiences at every stage of their interaction with Cumulus, including plan shopping and enrollment.All channels are connected because customer data is centralized in Salesforce. Omnichannel: Customers can use portals, mobile apps, chats, and other emerging technologies to self-serve with Cumulus, and they can do it with their device of choice. ![]() So what does digital transformation at Cumulus look like? Customers like Anna are impressed by how quickly and easily they can shop for and enroll in plans, and deal with other insurance matters. Justus, Cumulus’s consultant, notices a big change in how the employees work and how much more productive they are.
0 Comments
Read More
Leave a Reply. |